Shopping with us

Answers to any questions you may have about shopping online with Group SCS.

• Can I download a quote before I purchase?
• What can I do in case of a Product Failure?
• Can I get a VAT invoice from you?
• The item I want is out of stock, when will it be back in?
• Do prices include VAT?
• My payment will not submit or I'm receiving an error message, what do I do?
• Does Group SCS offer a credit / trade account facility?
• My Promotion or Voucher code has not been accepted online, what do I do?
• Can I order a product over the phone?
• Do you supply and fit?
• What should I do if products are no longer available?
• What payment cards do you accept?
• When will I receive my order confirmation email?
• Can I amend my order after placing it?