Frequently Asked Questions
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Installation and Commissioning
Products - Actuators
Chain Actuators
Folding Arm Actuators
Products - Control Panels
Wiring
Products – Stairwell AOVs
Products – AOV Systems
Shopping with us
Approved Installer Network
Installation and Commissioning
Design and Product Selection
My Account
Delivery
Returns
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Frequently Asked Questions
Installation and Commissioning
Products - Actuators
Chain Actuators
Folding Arm Actuators
Products - Control Panels
Wiring
Products – Stairwell AOVs
Products – AOV Systems
Shopping with us
Approved Installer Network
Installation and Commissioning
Design and Product Selection
My Account
Delivery
Returns
Installation and Commissioning
Before our engineers arrive on-site, please make sure everything is ready for their visit. If there are issues, let us know in advance.
How often should my smoke ventilation system be serviced?
Do I need to prepare anything before you visit?
Do you need any information before arriving on-site?
There are wiring issues
There are power supply issues
The Damper is jamming / not opening
Can I remove diodes?
Can I block the smoke shaft?