Frequently Asked Questions
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Design and Product Selection
Products - Actuators
Chain Actuators
Folding Arm Actuators
Products - Control Panels
Wiring
Products – Stairwell AOVs
Products – AOV Systems
Shopping with us
Approved Installer Network
Installation and Commissioning
Design and Product Selection
My Account
Delivery
Returns
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Frequently Asked Questions
Design and Product Selection
Products - Actuators
Chain Actuators
Folding Arm Actuators
Products - Control Panels
Wiring
Products – Stairwell AOVs
Products – AOV Systems
Shopping with us
Approved Installer Network
Installation and Commissioning
Design and Product Selection
My Account
Delivery
Returns
Design and Product Selection
Find the answers to commonly asked questions about standards, testing and product compliance.
Do you offer a design service?
Does an Automatic Transfer Switch used in smoke control systems require a maintenance bypass?
Where in the standards does it talk about AOV free areas?
Can I send you a schematic/drawing for a quote?
What smoke vent can I use on a pitched roof?
How often does the system need to be tested?
Is a top hung window compliant for smoke control purposes?